Introduction
Welcome to A+ Exams, operated by Colleen McCaw trading as A+ Exams. Your access to and use of the website, as well as the purchase of products, are subject to the following terms and conditions. We reserve the right to amend these terms, and your continued use of the website implies agreement with any changes.

Pricing and Orders
All prices are in Australian Dollars (AUD) and include GST. Prices are subject to change; orders are fulfilled at the listed price at the time of purchase. Order acceptance or rejection will be communicated within seven (7) days. Orders cannot be canceled once submitted, pending acceptance or rejection.

Delivery and Returns
Product delivery details are outlined on the website. Title of goods passes upon payment receipt. Reimbursement for faulty or damaged products; return instructions on the “contact us” webpage. Refunds, including postage charges, processed for defective products.

Product Information
Aim for accurate product descriptions; no warranty for precision. Images for illustrative purposes only; colors may vary.

Age Restriction
Products for sale to individuals over 18 years old.

Website Access and Security
Provide an accurate email address for orders. Payments handled by PayPal; refer to PayPal’s Security and Privacy Policy. Course delivery within seven days to the provided email address.

Copyright and Use
Content protected by copyright; copying or reproducing without permission prohibited.

Hyperlinks and Endorsement
May link to other websites for convenience; not responsible for their content.

Consumer Guarantees
Consumer rights and guarantees under Australian law apply.

Email Address Requirement
You are required to provide your email address when ordering; payments managed by Paypal.com. Refer to Paypal’s Security Policy and Privacy Policy.

Course Delivery Timeframe
When you order from us, we undertake to provide your course within seven days to your email address.

Use of Website Information
Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute, or display any information on this website without our prior written permission.

Hyperlinks to Other Websites
This website may contain hyperlinks to other websites. Those links are provided for convenience only and may not be current.

Copyright Ownership
The copyright to all content on this website belongs to us, or we have a license to use those materials.

Website Information Accuracy
While we have taken all due care in providing information on our website, we do not provide any express or implied warranty regarding accuracy.

Website Virus Protection
We take all due care to ensure our website is free of viruses, worms, Trojan horses, and/or malware. However, we are not responsible for any damage to your computer system.

Consumer Guarantees (Continued)
Schedule 2 of the Competition and Consumer Act 2010 (“C&C Act”) defines a consumer. Under the C&C Act, we are a supplier of goods or services to you, and statutory guarantees apply.

Consumer Warranty
If you are a consumer within the meaning of Schedule 2 of the C&C Act, we provide a warranty for defective goods or services.

Consumer Notices
If you are a consumer, you may be entitled to receive notices under Schedule 2, section 103 of the C&C Act.

Limitation of Liability for Non-Consumers
If you are not a consumer, our liability for breach of an implied warranty or condition is limited to the supply of the services again or payment of the costs of resupplying those services.

Indemnification
By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs, and expenses, including legal fees.

Force Majeure
If a Force Majeure event causing delay continues for more than Thirty (30) days, we may terminate this Agreement by giving you at least Seven (7) days of Notice.

Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Western Australia.

Invalid Provisions
If any provision in these terms and conditions is invalid under any law, the provision will be limited, narrowed, construed, or altered as necessary to render it valid.

Information Security
We undertake to take all due care with any information you may provide us when accessing our website. However, we do not warrant and cannot ensure the security of any information you may provide us.

Privacy Compliance
Our compliance with privacy legislation is set out in our separate Privacy Policy, which may be accessed from our home page.

Acceptance of Terms
Your continued use of the Services will be deemed acceptance of these Terms. If you do not agree to these Terms, you should immediately cease accessing the Website and using the Services.

Review Moderation
At the absolute discretion of A+ Exams, reviews submitted by a Consumer may be hidden if perceived as unfair, untrue, discriminatory, derogatory, or in breach of the terms of this Agreement.

Legal Compliance
You must ensure that your access to or use of the Services is not illegal or otherwise prohibited by laws that apply in your jurisdiction.

System Security
You must ensure that when accessing the Services, you do not expose your telecommunications or computer systems to viruses, malware, or other forms of interference.

Information Accuracy (Continued)
Any information on this Website or otherwise provided to Consumers is supplied in good faith, but we do not guarantee the accuracy or completeness of any information provided by us or any third party.

Service Discontinuation
A+ Exams may discontinue or stop providing access to the Services at its absolute discretion, with or without notice.

Access Restriction
A+ Exams may restrict your access to the Services for various reasons, including security, technical, maintenance, legal, or regulatory reasons, or due to any breach of these Terms.

External Links Disclaimer
The Services may contain links to other websites. Those links are provided for convenience only and may not be current.

Prohibited Activities
While using the Website and any associated Services, you must not misuse any part of the Website, attempt unauthorized access, engage in disruptive activities, or advocate discrimination.

Registration Data Consent
If you provide Registration Data to us, you represent and warrant that the Registration Data provided is true, complete, accurate, and up-to-date.

Email Communication Consent
If you provide us with Registration Data, you consent to receiving emails regarding our Services or third-party products and services.

Price Change Notification
All prices displayed are subject to change without notice.

Transaction Prohibition
A+ Exams reserves the right to prohibit any Consumer from entering into a transaction for any reason.

Communication Method
A+ Exams primarily communicates with Consumers via email.

Complaint Resolution
If you have a complaint, contact A+ Exams first and allow reasonable time for resolution.

Limited Warranty for Services
Except as provided in this Agreement, no further warranty, condition, undertaking, or term is given, other than as required by law.

Material Upload and Usage
By uploading Material to the Website, you grant A+ Exams a non-exclusive, worldwide, perpetual, unlimited, irrevocable right to reproduce, communicate, and sublicense the Material.

Intellectual Property Protection
You acknowledge that all Intellectual Property in any Material is the property of A+ Exams.

Warranty Exclusion
We give no further warranties; all implied warranties are excluded.

Limitation of Liability
We will not be liable for any loss, expenses, liabilities, costs, or damage caused by viruses, system failures, or other technologically harmful material.

Confidential Information
All parties agree not to use or disclose Confidential Information, except as necessary to perform obligations under this Agreement.

Confidentiality Exception
Information is not regarded as confidential if already in the public domain, received from a third party without obligations of confidentiality, disclosed in compliance with a legal requirement, or independently developed by the receiving party.

Intellectual Property Ownership
You acknowledge that all Intellectual Property in any Material is the property of A+ Exams.

Consumer Complaint Investigation
We will investigate any alleged error or issue regarding the Services, provided you notify us within seven (7) days, giving us necessary information.

Consumer Rights Under Australian Law
Nothing in these Terms excludes, restricts, or modifies the consumer guarantees provided for under the Competition and Consumer Act 2010 (Cth).

Email Communication and Material Usage
By providing Registration Data, you consent to email communication and Material usage as outlined in this Agreement.

Lesson Booking and Attendance (Music and Tutoring Students)
Booked lessons are weekly; missed lessons are forfeited without prior notice. Replacement lessons may be offered for unavoidable absences with prior notice.

Lesson Timing and Holidays (Music and Tutoring Students)
Lesson time runs as scheduled; late arrival does not extend the session. Options for canceling lessons during holidays; fees may apply.

Payment, Exams, and Homework (Music and Tutoring Students)
Lessons must be paid at the time or kept in credit. Additional fees for external exams; payment before entry. Completion of assigned homework is expected.

Please read and understand these terms before using our website and services. Your use indicates acceptance of these terms and conditions.